Support

For help with your account, print plan, or family magazine, email us at support@thefamilypress.com.

Report a post in the app

If a post shared by another magazine member appears to break our content standards, report it directly from The Family Press app:

Open the current issue or an issue in the archive.
Open the action menu on the post.
Select Report post.
Choose a reason, add optional details, and submit the report.

Reports go privately to The Family Press support team for review. We can remove content or suspend an account when our standards are violated. The person who posted the content does not see who submitted the report.

Contact support

If you cannot use the in-app report action, or need help with account access or a print plan, email support@thefamilypress.com. Please do not email copies of private family photos or post content unless our support team asks for them.

Content standards

Read our Terms of Service for the kinds of content that are not allowed and the actions our team may take.